Terms & Conditions
Please read these Terms & Conditions carefully before using our website or services. By accessing our website or engaging with our services, you agree to be legally bound by these terms.
1. Agreement to Terms
By accessing or using techattan.com and its services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue using our website and services immediately.
2. Scope of Services
Techattan provides Legal Process Outsourcing (LPO), IT Services, and Business Support Solutions to law firms, legal departments, businesses, and organizations.
Our services may include, but are not limited to:
- Legal research
- Contract review and drafting support
- Document review and management
- Litigation support
- Legal documentation assistance
- Compliance support
- Virtual legal assistance
- IT support services
- Business process outsourcing (BPO)
- Administrative support
All services are provided according to the agreed project scope and client requirements.
3. Client Responsibilities
Clients agree to:
- Provide complete, accurate, and timely information necessary for project execution.
- Ensure they have the legal authority to share any documents or confidential information with Techattan.
- Respond promptly to requests for clarification or additional information.
- Review delivered work within the agreed timeframe and provide necessary feedback.
Delays caused by incomplete information or delayed client responses may affect project timelines.
4. Confidentiality
Techattan understands the sensitive nature of legal and business information.
All client documents, communications, and project materials are handled with strict confidentiality. We implement appropriate security measures to protect client information and do not disclose confidential data to third parties unless required by law or authorized by the client.
5. Payment Terms
Payment terms are determined according to the agreed proposal, quotation, or service agreement.
Invoices must be paid within the agreed payment period. Failure to make timely payments may result in suspension or termination of services.
6. Revisions
We are committed to delivering services that meet the agreed project requirements.
Reasonable revisions related to the original scope of work will be provided. Requests that extend beyond the agreed scope may require additional fees and revised timelines.
7. Refund Policy
Refund requests are evaluated on a case-by-case basis.
Before Project Commencement
Clients may request a full refund if the project has not yet commenced.
After Work Has Started
Once work has begun, refunds may be partial depending on the amount of work completed and resources utilized.
Service Quality
If the delivered work does not substantially meet the agreed project scope, Techattan will make reasonable efforts to resolve the issue through revisions before considering any refund.
Refund decisions remain at the sole discretion of Techattan based on the circumstances of each project.
8. Intellectual Property
Unless otherwise agreed in writing, all final deliverables become the client's property upon full payment.
Techattan retains ownership of its internal methodologies, templates, workflows, software tools, and proprietary processes used in delivering services.
9. Limitation of Liability
Techattan provides professional support services but does not provide legal representation or legal advice unless explicitly stated through licensed professionals.
To the fullest extent permitted by law, Techattan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Clients remain solely responsible for legal decisions, court filings, regulatory submissions, and the final use of any work product provided by Techattan.
10. Service Availability
While we strive to maintain uninterrupted access to our services and website, we do not guarantee continuous availability and may suspend services temporarily for maintenance, upgrades, or unforeseen technical issues.
11. Termination
Either party may terminate a service agreement in accordance with the agreed contract terms.
Upon termination, clients remain responsible for payment of all completed work and outstanding invoices.
12. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this website. Continued use of our website or services constitutes acceptance of the updated Terms.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Techattan operates, unless otherwise specified in a separate written agreement.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Techattan
Website: techattan.com
Email: support@techattan.com